Shipment is not what you expect?

If our shipment does not meet your expectations return it immediately, at no cost to you. Hand out again courier and not pay anything. Immediately contact our staff and the delivery will be free.

Want other parameters?

If the lens parameters have changed and you've got the old, do not be alarmed. An exchange can be made for you up to a year after the original date of purchase, with all original receipts that show where the product was purchased.

How does the exchange works?

Return the unopened or undamaged package through your local post office at our address with a request for new parameters. We guarantee free delivery for all products returned back to our address.

Does the return cost?

You will only pay for the return postage fee lens that you want to restore. We will send you lenses replaced with the new settings to your address for FREE. This means that you do not pay anything for us.

For any issues and complaints you can contact our staff at one of the following ways.

Tel: +355 692504859
E-mail: info@www.vip-optic.com
Website: www.vip-optic.com